Empowering the hotels to enhance the customer experience

Hotel service robot

Hotel service robot

Star robot is customized for hotels. The product features automatic obstacle avoidance, autopilot, automatic elevator boarding and 360° in-situ turning. It can provide route guidance, information display, consultation, and end delivery, which can help the hotels achieve intelligent transformation and enhance the customer experience.

Five functions
  • Autonomous driving

  • Real-time obstacle avoidance

  • AI voice conversation

  • Autonomous boarding

  • Smart retail

Space capsule body + butterfly wing hatch design

Star adopts the “space capsule body + butterfly wing hatch” design and built-in automatic ventilation system, which are extremely technological.

  • Ventilation system
  • Space capsule body
  • Butterfly wing hatch
360° environmental monitoring, accurate real-time obstacle avoidance

The robot is equipped with various sensors to make independent decisions on pedestrians and objects, and make actions such as avoidance, bypass and waiting to ensure absolute safety during operation.

AI intelligent voice interaction
Let customers enjoy courtesy treatment

Star robot features voice interaction and semantic recognition, which can provide customers with hotel consultation and route guidance, so that customers can enjoy the courtesy treatment.

Open up the global IoT
Realize 3D distribution in hotels

Star has opened the elevator control, access control and gate machine in hotels. With automatic landing call and autonomous boarding, it can achieve cross-floor 3D distribution.

More than a service robot
But also a new smart mobile retail platform

With internal double-layer design, Star can store cold drinks, fresh milk, fruits and the like, and pass through the corridors to meet customers’ needs all day long.

Parameters
  • Product size

    0.5m(直径)*1m(高度)

  • Body weight

    55kg

  • Load capacity

    15kg

  • Drive mode

    Two-wheel independent drive

  • Operation method

    Autopilot/ Manual remote control

  • Protection level

    IP 33

  • Protection level

    5h

  • Elevator interaction

    Support

  • Braking distance

    Dry road surface ≤0.5m

  • Turning radius

    In situ turning

  • Maximum height of obstacle crossing

    20mm

  • Running speed

    700mm

  • Running speed

    1m/s

  • Voice

    Support